FAQs

1. What products does Theumco offer?

  • Theumco offers a wide range of products, including iPhone covers, AirPods cases, and sunglasses. We have a variety of designs and styles to choose from.

2. Are your iPhone covers compatible with all iPhone models?

  • Our iPhone covers are available for various iPhone models, including the latest ones. Each product listing specifies the compatible iPhone models, so you can easily find the right fit for your device.

3. Do you offer customization options for iPhone covers and AirPods cases?

  • Yes, we do! We offer personalized customization options for iPhone covers and AirPods cases. You can choose to add your name, initials, or a custom design to make your accessories unique.

4. Are your sunglasses available in different lens colors and sizes?

  • Yes, our sunglasses come in various lens colors and sizes to suit different preferences and face shapes. You can find the available options in the product descriptions.

5. What materials are used for your products?

  • We use high-quality materials for our products. iPhone covers and AirPods cases are typically made from durable TPU or hard plastic, while our sunglasses feature UV-resistant lenses and sturdy frames.

6. How do I determine the correct size for iPhone covers and AirPods cases?

  • To choose the right size for your iPhone cover or AirPods case, please refer to the product descriptions, which provide compatibility details. If you're unsure, feel free to contact our customer support for assistance.

7. Do you offer international shipping?

  • Yes, we offer international shipping to many countries. During the checkout process, you can select your location to see if shipping is available to your country.

8. What payment methods do you accept?

  • We accept a variety of payment methods, including major credit cards, debit cards, PayPal, and more. You can choose your preferred payment option during checkout.

9. How long does shipping take, and what are the shipping costs?

  • Shipping times and costs may vary depending on your location and the shipping method you choose at checkout. You can find estimated shipping times and costs on the product pages and during the checkout process.

10. What is your return and exchange policy? - We have a hassle-free return and exchange policy. If you're not satisfied with your purchase, please contact our customer support within 30 days of receiving your order, and we will assist you with the return or exchange process.

11. How can I contact Theumco's customer support? - You can reach our customer support team by emailing support@theumco.com or by using the contact form on our website. We aim to respond to inquiries within 24 hours.

12. Are your products covered by a warranty? - Yes, we offer a limited warranty on our products. The warranty details can be found on the product pages and in our terms and conditions.

If you have any more questions or need further assistance, please don't hesitate to contact us. We're here to help.